We are investigating slow dashboard load times reported by tenants with large incident histories. All services have returned to normal operation.
Posted 2 months ago. Jul 31, 2026 - 21:10 UTC
Update
Service is largely recovering. Some intermittent issues may remain as we finish restoring all systems. We are continuing to monitor.
Posted 2 months ago. Jul 31, 2026 - 20:56 UTC
Monitoring
A missing index on the incidents table caused slow queries for tenants with long histories. Rollout in progress.
Posted 2 months ago. Jul 31, 2026 - 20:37 UTC
Identified
We have identified the issue causing widespread failures across StatusX and are working on a fix. Users may continue to see errors in the Webhooks, Incident History, Page Renderer, and related services until the fix is fully rolled out.
Posted 2 months ago. Jul 31, 2026 - 20:34 UTC
Update
We are continuing to investigate a widespread issue affecting StatusX. Users may still see failures across the Webhooks, Incident History, Page Renderer, and related services. We will post another update shortly.
Posted 2 months ago. Jul 31, 2026 - 20:21 UTC
Investigating
We are investigating a widespread issue affecting StatusX. Users may see failures across the Webhooks, Incident History, Page Renderer, and related services.
Posted 2 months ago. Jul 31, 2026 - 19:50 UTC
This incident affected: Page Renderer, Public API, Control Dashboard, Incident History, Uptime Engine, and Webhooks.